{"id":104504,"date":"2023-02-10T11:00:13","date_gmt":"2023-02-10T11:00:13","guid":{"rendered":"https:\/\/www.edgehill.ac.uk\/study\/accommodation\/undergraduate-faqs\/"},"modified":"2026-03-02T08:27:10","modified_gmt":"2026-03-02T08:27:10","slug":"accommodation-faqs","status":"publish","type":"page","link":"https:\/\/www.edgehill.ac.uk\/study\/accommodation\/accommodation-faqs\/","title":{"rendered":"Accommodation FAQs"},"content":{"rendered":"\n<p class=\"is-style-intro-text\">Find the answers to our most commonly asked questions regarding our accommodation and how to find your space at Edge Hill.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Applying for accommodation<\/h2>\n\n\n<div class=\"lazyblock-ehu-expanding-box-27sXw2 wp-block-lazyblock-ehu-expanding-box\">            <div class=\"expander-wrap \">\n                <div class=\"expander__header\">\n                    <span class=\"expander__title\">Are halls of residence only for first years?<\/span>\n                    <button class=\"expander__btn\" aria-label=\"Toggle\"><span class=\"fa fa-chevron-down\"><\/span><\/button>\n                <\/div>\n                                <div class=\"expander__content\" style=\"display: none;\"><p><\/p>\n\n<p>At Edge Hill, we\u2019re able to guarantee full-time undergraduate students from the UK and EU a place in our halls for the first year of their studies. <\/p>\n\n\n\n<p>Don&#8217;t worry though, our on&nbsp;<a href=\"https:\/\/www.edgehill.ac.uk\/service\/campus-accommodation\/\">campus accommodation<\/a>&nbsp;is also available to second and third year students. Demand is always high and we have fewer rooms available compared to first year undergraduate students. The Accommodation Team will contact eligible returning (senior) students during semester 1 about the application process. <\/p>\n\n<\/div>\n            <\/div>\n            <\/div>\n\n<div class=\"lazyblock-ehu-expanding-box-194bn1 wp-block-lazyblock-ehu-expanding-box\">            <div class=\"expander-wrap \">\n                <div class=\"expander__header\">\n                    <span class=\"expander__title\">How do I get my room on campus?<\/span>\n                    <button class=\"expander__btn\" aria-label=\"Toggle\"><span class=\"fa fa-chevron-down\"><\/span><\/button>\n                <\/div>\n                                <div class=\"expander__content\" style=\"display: none;\"><p><\/p>\n\n<p>Once you have accepted Edge Hill University as your firm choice on UCAS, you&#8217;ll be invited to choose your on campus accommodation. We have created an interactive map on our portal so you can view our room availability. From there, follow a few simple steps to choose one that suits you best.<\/p>\n\n\n<div class=\"lazyblock-ehu-button-block-2nC8VP wp-block-lazyblock-ehu-button-block\"><a class=\"ehu-buttons wp-block-button__link\" href=\"https:\/\/www.edgehill.ac.uk\/service\/campus-accommodation\/\">Our accommodation portal<span class=\"fa fa-arrow-right\"><\/span><\/a><\/div>\n<\/div>\n            <\/div>\n            <\/div>\n\n<div class=\"lazyblock-ehu-expanding-box-ZcwYF6 wp-block-lazyblock-ehu-expanding-box\">            <div class=\"expander-wrap \">\n                <div class=\"expander__header\">\n                    <span class=\"expander__title\">How do I select my room?<\/span>\n                    <button class=\"expander__btn\" aria-label=\"Toggle\"><span class=\"fa fa-chevron-down\"><\/span><\/button>\n                <\/div>\n                                <div class=\"expander__content\" style=\"display: none;\"><p><\/p>\n\n<p>Your invite email from <a href=\"mailto:accommodation@edgehill.ac.uk\">accommodation@edgehill.ac.uk<\/a> will provide you with a link to the <a href=\"https:\/\/www.edgehill.ac.uk\/service\/campus-accommodation\/\">Accommodation Portal<\/a>. When logging in to the Portal for the first time, use your Student ID number (provided in the invite email) and select the &#8216;Register\/Forgotten Password&#8217; button to set a password. From here you should log in, <strong>select &#8216;Choose your room&#8217;<\/strong>, and follow the on-screen instructions which will take you through:<\/p>\n\n\n\n<ol style=\"list-style-type:1\" class=\"wp-block-list\">\n<li>choosing your room<\/li>\n\n\n\n<li>signing your <a href=\"https:\/\/www.edgehill.ac.uk\/document\/licence-residential-agreement\/\">Residential Licence Agreement<\/a><\/li>\n\n\n\n<li>paying your <a href=\"https:\/\/www.edgehill.ac.uk\/study\/accommodation-draft\/applying-for-halls#hallfees\">\u00a3150 Advanced Resident Fee<\/a><\/li>\n<\/ol>\n\n\n\n<p><strong>You will need to complete all three of these steps<\/strong> <strong>to confirm your room<\/strong>, so please ensure that you have a payment card to hand for Step 3. You will have 1 hour from the point at which you select your room to complete all three steps.<\/p>\n\n<\/div>\n            <\/div>\n            <\/div>\n\n<div class=\"lazyblock-ehu-expanding-box-2htmL1 wp-block-lazyblock-ehu-expanding-box\">            <div class=\"expander-wrap \">\n                <div class=\"expander__header\">\n                    <span class=\"expander__title\">I haven&#8217;t received an email &#8211; what should I do?<\/span>\n                    <button class=\"expander__btn\" aria-label=\"Toggle\"><span class=\"fa fa-chevron-down\"><\/span><\/button>\n                <\/div>\n                                <div class=\"expander__content\" style=\"display: none;\"><p><\/p>\n\n<p>If you have chosen Edge Hill as your firm choice, you will receive an email from <a href=\"mailto:accommodation@edgehill.ac.uk\">accommodation@edgehill.ac.uk<\/a> inviting you to select your room. <\/p>\n\n\n\n<p>After making your choice on UCAS, it could take a few days for your invite email to reach you. Check your junk folder in case the email has gone there. <\/p>\n\n\n\n<p>If you still don\u2019t have the email, contact us at <a href=\"mailto:accommodation@edgehill.ac.uk\">accommodation@edgehill.ac.uk<\/a>.<\/p>\n\n<\/div>\n            <\/div>\n            <\/div>\n\n<div class=\"lazyblock-ehu-expanding-box-Z18knk1 wp-block-lazyblock-ehu-expanding-box\">            <div class=\"expander-wrap \">\n                <div class=\"expander__header\">\n                    <span class=\"expander__title\">How do I know my room is confirmed?<\/span>\n                    <button class=\"expander__btn\" aria-label=\"Toggle\"><span class=\"fa fa-chevron-down\"><\/span><\/button>\n                <\/div>\n                                <div class=\"expander__content\" style=\"display: none;\"><p><\/p>\n\n<p>Once you have completed the three steps detailed in your invite email, the system will show that your room is confirmed. You will also receive a confirmation email from <a href=\"mailto:accommodation@edgehill.ac.uk\">accommodation@edgehill.ac.uk<\/a> with a summary of your confirmed room.<\/p>\n\n<\/div>\n            <\/div>\n            <\/div>\n\n<div class=\"lazyblock-ehu-expanding-box-Z2lXKhh wp-block-lazyblock-ehu-expanding-box\">            <div class=\"expander-wrap \">\n                <div class=\"expander__header\">\n                    <span class=\"expander__title\">Do I need to select a room straight away?<\/span>\n                    <button class=\"expander__btn\" aria-label=\"Toggle\"><span class=\"fa fa-chevron-down\"><\/span><\/button>\n                <\/div>\n                                <div class=\"expander__content\" style=\"display: none;\"><p><\/p>\n\n<p>Completing the process early will ensure you have the widest selection of rooms to choose from. However, don\u2019t worry if you\u2019re not ready to choose your room straight away \u2013 your access to the system will remain <strong>live until May\/June <\/strong>(depending on availability).<\/p>\n\n<\/div>\n            <\/div>\n            <\/div>\n\n<div class=\"lazyblock-ehu-expanding-box-1rDwcJ wp-block-lazyblock-ehu-expanding-box\">            <div class=\"expander-wrap \">\n                <div class=\"expander__header\">\n                    <span class=\"expander__title\">What should I do if I require an adapted room?<\/span>\n                    <button class=\"expander__btn\" aria-label=\"Toggle\"><span class=\"fa fa-chevron-down\"><\/span><\/button>\n                <\/div>\n                                <div class=\"expander__content\" style=\"display: none;\"><p><\/p>\n\n<p>You should follow the steps from your invite email to access the <a href=\"https:\/\/www.edgehill.ac.uk\/service\/campus-accommodation\/\">Accommodation Portal<\/a> and in the &#8216;Additional Requirements&#8217; section, select the tick box to indicate you have a requirement. You will then be asked to provide further information and we&#8217;ll be in touch within two days to advise next steps.<\/p>\n\n\n\n<p>Keep an eye out for any emails from <a href=\"mailto:accommodation@edgehill.ac.uk\">accommodation@edgehill.ac.uk<\/a> and make sure to check your spam\/junk folders.<\/p>\n\n\n<div class=\"lazyblock-ehu-button-block-PWax2 wp-block-lazyblock-ehu-button-block\"><a class=\"ehu-buttons wp-block-button__link\" href=\"https:\/\/www.edgehill.ac.uk\/departments\/support\/fm\/accommodation\/adapted-accommodation\/\">Explore our adapted accommodation guide<span class=\"fa fa-arrow-right\"><\/span><\/a><\/div>\n<\/div>\n            <\/div>\n            <\/div>\n\n<div class=\"lazyblock-ehu-expanding-box-Z1uVoSl wp-block-lazyblock-ehu-expanding-box\">            <div class=\"expander-wrap \">\n                <div class=\"expander__header\">\n                    <span class=\"expander__title\">What should I do if I want to live in same-gender halls?<\/span>\n                    <button class=\"expander__btn\" aria-label=\"Toggle\"><span class=\"fa fa-chevron-down\"><\/span><\/button>\n                <\/div>\n                                <div class=\"expander__content\" style=\"display: none;\"><p><\/p>\n\n<p>If you identify as a woman, women-only halls can be selected just like any other room using the interactive map in the <a href=\"https:\/\/www.edgehill.ac.uk\/service\/campus-accommodation\/\">Accommodation Porta<\/a>l.<\/p>\n\n\n\n<p><\/p>\n\n<\/div>\n            <\/div>\n            <\/div>\n\n<div class=\"lazyblock-ehu-expanding-box-Z6J768 wp-block-lazyblock-ehu-expanding-box\">            <div class=\"expander-wrap \">\n                <div class=\"expander__header\">\n                    <span class=\"expander__title\">I have forgotten my password &#8211; what are the next steps?<\/span>\n                    <button class=\"expander__btn\" aria-label=\"Toggle\"><span class=\"fa fa-chevron-down\"><\/span><\/button>\n                <\/div>\n                                <div class=\"expander__content\" style=\"display: none;\"><p><\/p>\n\n<p>Select the &#8216;Register\/Forgotten password&#8217; button on the log in page of the Accommodation Portal. A new temporary&nbsp;password will be emailed to you, which you can use to log in to the Portal before selecting a new password.<\/p>\n\n<\/div>\n            <\/div>\n            <\/div>\n\n<div class=\"lazyblock-ehu-expanding-box-2rbm7r wp-block-lazyblock-ehu-expanding-box\">            <div class=\"expander-wrap \">\n                <div class=\"expander__header\">\n                    <span class=\"expander__title\">What happens if I change my mind about anything?<\/span>\n                    <button class=\"expander__btn\" aria-label=\"Toggle\"><span class=\"fa fa-chevron-down\"><\/span><\/button>\n                <\/div>\n                                <div class=\"expander__content\" style=\"display: none;\"><p><\/p>\n\n<p>If you confirm a room and pay your <em>Advanced Resident Fee<\/em> (ARF), any changes need to be processed via the <a href=\"mailto:accommodation@edgehill.ac.uk\">Accommodation Team<\/a> who will be happy to advise.<\/p>\n\n<\/div>\n            <\/div>\n            <\/div>\n\n\n<h2 class=\"wp-block-heading\">Settling in<\/h2>\n\n\n<div class=\"lazyblock-ehu-expanding-box-ZoWbDH wp-block-lazyblock-ehu-expanding-box\">            <div class=\"expander-wrap \">\n                <div class=\"expander__header\">\n                    <span class=\"expander__title\">Can I meet with my flatmates before moving in?<\/span>\n                    <button class=\"expander__btn\" aria-label=\"Toggle\"><span class=\"fa fa-chevron-down\"><\/span><\/button>\n                <\/div>\n                                <div class=\"expander__content\" style=\"display: none;\"><p><\/p>\n\n<p>Join our official EHU Residents group socials to connect with your new flatmates, other new residents, and receive exclusive updates about life here on campus from our dedicated team of current students. <\/p>\n\n\n<div class=\"lazyblock-ehu-icon-panel-CIEQu wp-block-lazyblock-ehu-icon-panel\">            <div class=\"fa-icon-panel-outer\" style=\"justify-content:flex-start;\">\n                \n                                    <div class=\"fa-icon-panel-inner\">\n                        \n                                                    <a href=\"https:\/\/www.facebook.com\/EHUResidents\" class=\"fa-icon-linked\" rel=\"nofollow\" aria-label=\"Facebook EHU Residents\">\n                                                \n                                                    <div class=\"fa-icon-panel fa-icon-panel-row\">\n                                                \n                            <div class=\"fa-icon-panel-icon\">\n                                <span aria-hidden=\"true\" class=\"fa-brands fa-square-facebook fa\"><\/span>\n                            <\/div>\n                            \n                                                            <div class=\"fa-icon-panel-content\">\n                                    <div class=\"fa-icon-panel-title\">\n                                        Facebook                                    <\/div>\n                                    \n                                                                            <div class=\"fa-icon-panel-subtext\">\n                                            EHU Residents                                        <\/div>\n                                                                        \n                                <\/div>\n                                                    \n                            <\/div>                             <\/a>\n                                            <\/div>\n                                    <div class=\"fa-icon-panel-inner\">\n                        \n                                                    <a href=\"https:\/\/www.instagram.com\/ehustudentlife\/\" class=\"fa-icon-linked\" rel=\"nofollow\" aria-label=\"Instagram @ehustudentlife\">\n                                                \n                                                    <div class=\"fa-icon-panel fa-icon-panel-row\">\n                                                \n                            <div class=\"fa-icon-panel-icon\">\n                                <span aria-hidden=\"true\" class=\"fa-brands fa-square-instagram fa\"><\/span>\n                            <\/div>\n                            \n                                                            <div class=\"fa-icon-panel-content\">\n                                    <div class=\"fa-icon-panel-title\">\n                                        Instagram                                    <\/div>\n                                    \n                                                                            <div class=\"fa-icon-panel-subtext\">\n                                            @ehustudentlife                                        <\/div>\n                                                                        \n                                <\/div>\n                                                    \n                            <\/div>                             <\/a>\n                                            <\/div>\n                            <\/div>\n        <\/div>\n\n\n<\/div>\n            <\/div>\n            <\/div>\n\n<div class=\"lazyblock-ehu-expanding-box-Z1En6bf wp-block-lazyblock-ehu-expanding-box\">            <div class=\"expander-wrap \">\n                <div class=\"expander__header\">\n                    <span class=\"expander__title\">I am worried about settling into halls and meeting new people &#8211; do you have any advice?<\/span>\n                    <button class=\"expander__btn\" aria-label=\"Toggle\"><span class=\"fa fa-chevron-down\"><\/span><\/button>\n                <\/div>\n                                <div class=\"expander__content\" style=\"display: none;\"><p><\/p>\n\n<p>We understand that moving to university can be an exciting and daunting time. At Edge Hill, we offer quality&nbsp;<a href=\"https:\/\/www.edgehill.ac.uk\/study\/accommodation\/\">university accommodation<\/a>&nbsp;options to suit your needs with a team who are here to support you. We&#8217;re also dedicated to making your time living on campus fun, safe and secure at all times.<\/p>\n\n\n\n<p>We have seen generations of students succeed through hard work, dedication, and the community and support available when living in our accommodation. Living on campus is the best option for many students as it can open the door to amazing experiences that will shape who you are. And we&#8217;re here at each step of the journey.<\/p>\n\n\n<div class=\"lazyblock-ehu-button-block-24PBMQ wp-block-lazyblock-ehu-button-block\"><a class=\"ehu-buttons wp-block-button__link\" href=\"https:\/\/www.edgehill.ac.uk\/study\/accommodation\/help-and-support\/\">Explore the help and support available and what living on campus is really like<span class=\"fa fa-arrow-right\"><\/span><\/a><\/div>\n<\/div>\n            <\/div>\n            <\/div>\n\n<div class=\"lazyblock-ehu-expanding-box-Z29DuiF wp-block-lazyblock-ehu-expanding-box\">            <div class=\"expander-wrap \">\n                <div class=\"expander__header\">\n                    <span class=\"expander__title\">Can I get post delivered?<\/span>\n                    <button class=\"expander__btn\" aria-label=\"Toggle\"><span class=\"fa fa-chevron-down\"><\/span><\/button>\n                <\/div>\n                                <div class=\"expander__content\" style=\"display: none;\"><p><\/p>\n\n<p><\/p>\n\n\n\n<p>As a resident, <strong><u>all<\/u><\/strong> letters, post and parcels that are sent to you on campus will be received at The Post Room, located on the footpath opposite Byron and Millner, Chancellors Court. When a parcel is received, it will be processed by our team and you will receive an email when it is ready for collection.&nbsp; Collection hours are 8am &#8211; 6pm, Monday to Friday.<\/p>\n\n\n\n<p>Please be aware that The Post Room only hold items for a&nbsp;<strong>maximum of four weeks <\/strong>\u2013 this is applicable even after you leave your accommodation.<\/p>\n\n\n\n<p>We would also recommend checking regularly for any letters you may receive, as we do not notify you about letters (just delivered items). <\/p>\n\n\n\n<p>Any item\/s remaining in The Post Room after four weeks will be returned to the sender or failing that, donated or disposed of. It is your responsibility to ensure that post is suitably redirected to your chosen location. This may involve updating your location information on webpages or contacting Royal Mail etc. <\/p>\n\n\n\n<p>Please note that this post facility is only available for students living on campus and we do not have the facility to process items for students not living on campus.<\/p>\n\n<\/div>\n            <\/div>\n            <\/div>\n\n\n<h2 class=\"wp-block-heading\">Paying your fees<\/h2>\n\n\n<div class=\"lazyblock-ehu-expanding-box-ZDpuRl wp-block-lazyblock-ehu-expanding-box\">            <div class=\"expander-wrap \">\n                <div class=\"expander__header\">\n                    <span class=\"expander__title\">When do I pay the remaining rent balance?<\/span>\n                    <button class=\"expander__btn\" aria-label=\"Toggle\"><span class=\"fa fa-chevron-down\"><\/span><\/button>\n                <\/div>\n                                <div class=\"expander__content\" style=\"display: none;\"><p><\/p>\n\n<p>Your rent is payable once the academic year has begun, and is processed in three instalments. These instalment dates align with the dates when you will receive your Student Loan payments (if you have chosen to apply for this). We will be in touch in August to arrange for you to pay by either:<\/p>\n\n\n\n<ol style=\"list-style-type:1\" class=\"wp-block-list\">\n<li>setting up a recurring card payment for the remaining balance (which is due and payable in instalments throughout the academic year in alignment with Student Loan Payment dates)<\/li>\n\n\n\n<li>pay all remaining rental balance in advance in August.<\/li>\n<\/ol>\n\n<\/div>\n            <\/div>\n            <\/div>\n\n<div class=\"lazyblock-ehu-expanding-box-18gaGA wp-block-lazyblock-ehu-expanding-box\">            <div class=\"expander-wrap \">\n                <div class=\"expander__header\">\n                    <span class=\"expander__title\">I want to nominate a third party to act on my behalf &#8211; what do I do?<\/span>\n                    <button class=\"expander__btn\" aria-label=\"Toggle\"><span class=\"fa fa-chevron-down\"><\/span><\/button>\n                <\/div>\n                                <div class=\"expander__content\" style=\"display: none;\"><p><\/p>\n\n<p>Complete a <em>Third party disclosure<\/em> form by logging into the <a href=\"https:\/\/www.edgehill.ac.uk\/service\/campus-accommodation\/\">Accommodation Portal<\/a>. The&nbsp;form can be found&nbsp;in the &#8216;Requests&#8217; menu. This will remain on your profile throughout your time at Edge Hill unless you choose to remove it.<\/p>\n\n\n<div class=\"lazyblock-ehu-button-block-1mCh7D wp-block-lazyblock-ehu-button-block\"><a class=\"ehu-buttons wp-block-button__link\" href=\"https:\/\/www.edgehill.ac.uk\/study\/accommodation-draft\/applying-for-halls#hallfees\">Find more information on third party disclosure<span class=\"fa fa-arrow-right\"><\/span><\/a><\/div>\n<\/div>\n            <\/div>\n            <\/div>\n\n<div class=\"lazyblock-ehu-expanding-box-YqBKN wp-block-lazyblock-ehu-expanding-box\">            <div class=\"expander-wrap \">\n                <div class=\"expander__header\">\n                    <span class=\"expander__title\"> I have a delay with my Student Finance and don\u2019t know what to do?<\/span>\n                    <button class=\"expander__btn\" aria-label=\"Toggle\"><span class=\"fa fa-chevron-down\"><\/span><\/button>\n                <\/div>\n                                <div class=\"expander__content\" style=\"display: none;\"><p><\/p>\n\n<p><a href=\"mailto:hallfeesteam@edgehill.ac.uk\">Contact the Hall Fees Team<\/a> \u2013 they can help by delaying\/rescheduling your payment dates. <\/p>\n\n\n<div class=\"lazyblock-ehu-button-block-2tb47S wp-block-lazyblock-ehu-button-block\"><a class=\"ehu-buttons wp-block-button__link\" href=\"https:\/\/www.edgehill.ac.uk\/study\/accommodation-draft\/applying-for-halls#hallfees\">Find out more about hall fees<span class=\"fa fa-arrow-right\"><\/span><\/a><\/div>\n<\/div>\n            <\/div>\n            <\/div>\n\n<div class=\"lazyblock-ehu-expanding-box-ZJKqMt wp-block-lazyblock-ehu-expanding-box\">            <div class=\"expander-wrap \">\n                <div class=\"expander__header\">\n                    <span class=\"expander__title\">I haven\u2019t got the full amount to pay my hall fees and don\u2019t know what to do?<\/span>\n                    <button class=\"expander__btn\" aria-label=\"Toggle\"><span class=\"fa fa-chevron-down\"><\/span><\/button>\n                <\/div>\n                                <div class=\"expander__content\" style=\"display: none;\"><p><\/p>\n\n<p><a href=\"mailto:hallfeesteam@edgehill.ac.uk\">Contact the Hall Fees Team<\/a> \u2013 they can help as they can revise your payment plan at any time and advise how the shortfall can be met.<\/p>\n\n\n\n<p>They will also link you in with <a href=\"https:\/\/www.edgehill.ac.uk\/departments\/support\/studentservices\/moneyadvice\/\">Money Advice Team<\/a>, who can provide advice and guidance on all things money related.<\/p>\n\n\n<div class=\"lazyblock-ehu-button-block-21u3sD wp-block-lazyblock-ehu-button-block\"><a class=\"ehu-buttons wp-block-button__link\" href=\"https:\/\/www.edgehill.ac.uk\/study\/accommodation-draft\/applying-for-halls#hallfees\">Find out more about hall fees<span class=\"fa fa-arrow-right\"><\/span><\/a><\/div>\n<\/div>\n            <\/div>\n            <\/div>\n\n<div class=\"lazyblock-ehu-expanding-box-Z1GHQ5d wp-block-lazyblock-ehu-expanding-box\">            <div class=\"expander-wrap \">\n                <div class=\"expander__header\">\n                    <span class=\"expander__title\">My money is in a different account. What should I do?<\/span>\n                    <button class=\"expander__btn\" aria-label=\"Toggle\"><span class=\"fa fa-chevron-down\"><\/span><\/button>\n                <\/div>\n                                <div class=\"expander__content\" style=\"display: none;\"><p><\/p>\n\n<p>Make sure you transfer your money to the right account at least 24 hours prior to the scheduled payment date.<\/p>\n\n<\/div>\n            <\/div>\n            <\/div>\n\n<div class=\"lazyblock-ehu-expanding-box-Zcr4zT wp-block-lazyblock-ehu-expanding-box\">            <div class=\"expander-wrap \">\n                <div class=\"expander__header\">\n                    <span class=\"expander__title\">I\u2019ve opened a student bank account and have a new bank card, what do I need to do?<\/span>\n                    <button class=\"expander__btn\" aria-label=\"Toggle\"><span class=\"fa fa-chevron-down\"><\/span><\/button>\n                <\/div>\n                                <div class=\"expander__content\" style=\"display: none;\"><p><\/p>\n\n<p>You can <a href=\"https:\/\/payments.edgehill.ac.uk\/customer-card-update\" target=\"_blank\" rel=\"noreferrer noopener\">update or provide replacement card details online<\/a> to ensure all future payments are successful.<\/p>\n\n\n\n<p>The <a href=\"mailto:hallfeesteam@edgehill.ac.uk\">Hall Fees Team<\/a> can also assist with updating your bank card details in the event that you have changed your bank card. It is important to remember that your payment plan is linked to the 16 digit number on your debit\/credit card and not to your sort code and bank account number. If you don\u2019t update your card details your payment will fail unnecessarily.<\/p>\n\n<\/div>\n            <\/div>\n            <\/div>\n\n<div class=\"lazyblock-ehu-expanding-box-SH5Gf wp-block-lazyblock-ehu-expanding-box\">            <div class=\"expander-wrap \">\n                <div class=\"expander__header\">\n                    <span class=\"expander__title\">What happens if I am struggling to pay?<\/span>\n                    <button class=\"expander__btn\" aria-label=\"Toggle\"><span class=\"fa fa-chevron-down\"><\/span><\/button>\n                <\/div>\n                                <div class=\"expander__content\" style=\"display: none;\"><p><\/p>\n\n<p>Students who are unable to pay their hall fees must <a href=\"mailto:hallfeesteam@edgehill.ac.uk\">inform the Hall Fees team<\/a> as soon as possible so they can offer support, guidance, and review your payment options. <\/p>\n\n\n\n<p>The Hall Fees team can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>assist you with any queries you may have regarding your accommodation fees and your associated payment plan<\/li>\n\n\n\n<li>provide guidance and support in relation to any difficulties you may experience with your accommodation payments<\/li>\n\n\n\n<li>refer you to the <a href=\"https:\/\/www.edgehill.ac.uk\/departments\/support\/studentservices\/moneyadvice\/\">Money Advice Team<\/a> for additional financial support as appropriate<\/li>\n<\/ul>\n\n\n\n<p>If you fail to pay, or to negotiate a payment plan, you will be subject to the University credit control procedures. You should note that failure to settle outstanding bills will affect your standing at the University and may result in your debt being referred to an external debt collection agency.<\/p>\n\n<\/div>\n            <\/div>\n            <\/div>\n\n<div class=\"lazyblock-ehu-expanding-box-Z6PlMs wp-block-lazyblock-ehu-expanding-box\">            <div class=\"expander-wrap \">\n                <div class=\"expander__header\">\n                    <span class=\"expander__title\">How do I update my card details?<\/span>\n                    <button class=\"expander__btn\" aria-label=\"Toggle\"><span class=\"fa fa-chevron-down\"><\/span><\/button>\n                <\/div>\n                                <div class=\"expander__content\" style=\"display: none;\"><p><\/p>\n\n<p><a href=\"https:\/\/www.edgehill.ac.uk\/service\/update-change-your-debit-credit-card-details\/\">To update your card details<\/a>, you will need to enter the card holder\u2019s email address, after which you will be sent an email containing a secure link to where you will be able to enter your new card details. Please note this link is only valid for a short time and can only be used once.<\/p>\n\n<\/div>\n            <\/div>\n            <\/div>\n\n\n<h2 class=\"wp-block-heading\">Get connected <\/h2>\n\n\n<div class=\"lazyblock-ehu-expanding-box-Z1RKU2B wp-block-lazyblock-ehu-expanding-box\">            <div class=\"expander-wrap \">\n                <div class=\"expander__header\">\n                    <span class=\"expander__title\">How do I log on to the university network? <\/span>\n                    <button class=\"expander__btn\" aria-label=\"Toggle\"><span class=\"fa fa-chevron-down\"><\/span><\/button>\n                <\/div>\n                                <div class=\"expander__content\" style=\"display: none;\"><p><\/p>\n\n<p>You will need your username and your temporary password, both of which are found on your Stage One Enrolment email.<\/p>\n\n\n\n<p>You must change your temporary password as soon as you can or you risk your account being locked and some services not working.&nbsp; If you are unsure how to do this, contact the Library on 01695 650800 or via&nbsp;<a href=\"https:\/\/askus.edgehill.ac.uk\/\">Ask Us<\/a>.<\/p>\n\n\n\n<p>Please ensure you read and understand the University&nbsp;<a href=\"http:\/\/ehu.ac.uk\/aup\">IT Acceptable Use Policy<\/a>.<\/p>\n\n<\/div>\n            <\/div>\n            <\/div>\n\n<div class=\"lazyblock-ehu-expanding-box-Z1SFMDK wp-block-lazyblock-ehu-expanding-box\">            <div class=\"expander-wrap \">\n                <div class=\"expander__header\">\n                    <span class=\"expander__title\">Can I bring my own PC, laptop, tablet, smartphone and\/or other mobile device?<\/span>\n                    <button class=\"expander__btn\" aria-label=\"Toggle\"><span class=\"fa fa-chevron-down\"><\/span><\/button>\n                <\/div>\n                                <div class=\"expander__content\" style=\"display: none;\"><p><\/p>\n\n<p>Those with their own PC, laptop, tablet, smartphone or other mobile device&nbsp; and\/or mobile&nbsp; can connect to the Internet using the University wireless network \u2018EDUROAM\u2019 (please remember to bring your wireless adaptor \/&nbsp; dongle if you are bringing a PC).<\/p>\n\n\n\n<p><a href=\"https:\/\/www.edgehill.ac.uk\/departments\/support\/itservices\/wireless-network\/\">Full details on how to connect to and use <\/a>eduroam.<\/p>\n\n\n\n<p>Please note: Windows PCs and laptops will require you to install a certificate in order to connect to eduroam, and this available on the website (at the link above) .<\/p>\n\n\n\n<p>If you are in Chancellors Court, Founders Court, Graduates Court. Palatine Court, Woodland court or Stanley\/Clough halls, you can connect your PC\/laptop to the wired infrastructure also. To do this you will need to bring an ethernet cable.<\/p>\n\n\n\n<p>Plug the ethernet cable into your PC\/laptop and into the LAN socket in your room. Using your browser, navigate to captive-portal.edgehill.ac.uk where you can sign in with your username and your current EHU password. Ensure that you have read and accepted the Acceptable Use Policy by checking the box and then &#8216;submit&#8217;. You will then have an authenticated connection to the internet for 12 hours after which, you will need to sign in again.<\/p>\n\n<\/div>\n            <\/div>\n            <\/div>\n\n<div class=\"lazyblock-ehu-expanding-box-ts45g wp-block-lazyblock-ehu-expanding-box\">            <div class=\"expander-wrap \">\n                <div class=\"expander__header\">\n                    <span class=\"expander__title\">Can I bring my own printer? <\/span>\n                    <button class=\"expander__btn\" aria-label=\"Toggle\"><span class=\"fa fa-chevron-down\"><\/span><\/button>\n                <\/div>\n                                <div class=\"expander__content\" style=\"display: none;\"><p><\/p>\n\n<p>If you bring a printer, you can physically connect it locally to your own and PC or laptop using a cable. Please note, the wifi service does not support printer connections so please remember to bring a printer cable.<\/p>\n\n<\/div>\n            <\/div>\n            <\/div>\n\n<div class=\"lazyblock-ehu-expanding-box-ZA1G1L wp-block-lazyblock-ehu-expanding-box\">            <div class=\"expander-wrap \">\n                <div class=\"expander__header\">\n                    <span class=\"expander__title\">Can I bring my Xbox\/PlayStation? <\/span>\n                    <button class=\"expander__btn\" aria-label=\"Toggle\"><span class=\"fa fa-chevron-down\"><\/span><\/button>\n                <\/div>\n                                <div class=\"expander__content\" style=\"display: none;\"><p><\/p>\n\n<p>If you are in any of the Chancellors Court, Founders Court, Graduates Court, Palatine Court or Woodland Court&nbsp; halls you can register your games console to be connected to the Internet via a wired connection.<\/p>\n\n\n\n<p>Residents of these Halls will receive an email with instructions as to how to register in the first few weeks of term. Please note that some network \u2018ports\u2019 may not be available (or \u2018open\u2019) \u2013 this is to ensure the security and integrity of the University network, and to prevent illegal and\/or unauthorised activity such as peer-to-peer file sharing.&nbsp; This may affect your gaming experience.<\/p>\n\n<\/div>\n            <\/div>\n            <\/div>\n\n<div class=\"lazyblock-ehu-expanding-box-Z1aypbM wp-block-lazyblock-ehu-expanding-box\">            <div class=\"expander-wrap \">\n                <div class=\"expander__header\">\n                    <span class=\"expander__title\">Can I arrange for my own internet connection in my hall?<\/span>\n                    <button class=\"expander__btn\" aria-label=\"Toggle\"><span class=\"fa fa-chevron-down\"><\/span><\/button>\n                <\/div>\n                                <div class=\"expander__content\" style=\"display: none;\"><p><\/p>\n\n<p>You cannot enter into a contract agreement with a landline internet service provider whilst living in halls. You can\u2019t have an ADSL telephone line or fibre optic line installed in your room.<\/p>\n\n\n\n<p>If you purchase a (wireless 3G or 4G) USB broadband dongle you must be wary of high data charges that you may incur when accessing bandwidth-heavy applications such as online games or video streaming services like YouTube or BBC iPlayer.<\/p>\n\n<\/div>\n            <\/div>\n            <\/div>\n\n<div class=\"lazyblock-ehu-expanding-box-Z2og2UM wp-block-lazyblock-ehu-expanding-box\">            <div class=\"expander-wrap \">\n                <div class=\"expander__header\">\n                    <span class=\"expander__title\">Do I need a TV Licence?<\/span>\n                    <button class=\"expander__btn\" aria-label=\"Toggle\"><span class=\"fa fa-chevron-down\"><\/span><\/button>\n                <\/div>\n                                <div class=\"expander__content\" style=\"display: none;\"><p><\/p>\n\n<p>In many rooms, a flatscreen TV\/monitor is provided. This can be enabled to receive Freeview for TV Licence holders. Take a look at this webpage to find out more information &#8211; <a href=\"https:\/\/www.tvlicensing.co.uk\/check-if-you-need-one\/for-your-home\/students-aud1\">https:\/\/www.tvlicensing.co.uk\/check-if-you-need-one\/for-your-home\/students-aud1<\/a><\/p>\n\n\n\n<p>For more information about TV licenses, we would recommend reviewing this page &#8211; <a href=\"https:\/\/www.edgehill.ac.uk\/news\/2024\/05\/claim-your-tv-license-refund\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.edgehill.ac.uk\/news\/2024\/05\/claim-your-tv-license-refund\/<\/a><\/p>\n\n\n\n<p>You can view more information about what your rooms contain TV\/Monitors via this webpage &#8211; <a href=\"https:\/\/www.edgehill.ac.uk\/study\/accommodation\/compare-halls-of-residence\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.edgehill.ac.uk\/study\/accommodation\/compare-halls-of-residence\/<\/a><\/p>\n\n<\/div>\n            <\/div>\n            <\/div>\n\n\n<h2 class=\"wp-block-heading\">Living off campus<\/h2>\n\n\n<div class=\"lazyblock-ehu-expanding-box-ZPtlFm wp-block-lazyblock-ehu-expanding-box\">            <div class=\"expander-wrap \">\n                <div class=\"expander__header\">\n                    <span class=\"expander__title\">Can I live off campus?<\/span>\n                    <button class=\"expander__btn\" aria-label=\"Toggle\"><span class=\"fa fa-chevron-down\"><\/span><\/button>\n                <\/div>\n                                <div class=\"expander__content\" style=\"display: none;\"><p><\/p>\n\n<p>If you\u2019d prefer to&nbsp;<a href=\"https:\/\/www.edgehill.ac.uk\/study\/accommodation-draft\/living-off-campus\/\">live off campus<\/a>, there are plenty of options available to you. <\/p>\n\n\n<div class=\"lazyblock-ehu-button-block-ZA3Ahb wp-block-lazyblock-ehu-button-block\"><a class=\"ehu-buttons wp-block-button__link\" href=\"https:\/\/www.edgehillstudentpad.co.uk\/Accommodation\">Explore off campus options with StudentPad<span class=\"fa fa-arrow-right\"><\/span><\/a><\/div>\n<\/div>\n            <\/div>\n            <\/div>\n\n<div class=\"lazyblock-ehu-expanding-box-274dVp wp-block-lazyblock-ehu-expanding-box\">            <div class=\"expander-wrap \">\n                <div class=\"expander__header\">\n                    <span class=\"expander__title\">What are the advantages of off-campus accommodation?<\/span>\n                    <button class=\"expander__btn\" aria-label=\"Toggle\"><span class=\"fa fa-chevron-down\"><\/span><\/button>\n                <\/div>\n                                <div class=\"expander__content\" style=\"display: none;\"><p><\/p>\n\n<p>There are both advantages and disadvantages to choosing off campus accommodation. Off campus accommodation may be cheaper than university accommodation, and private homes or apartments are likely to be quieter than on campus halls.<\/p>\n\n\n\n<p>You may enjoy more privacy and independence when living in private accommodation, although it could be more difficult to mean like-minded people who study similar courses.<\/p>\n\n\n\n<p>Off-campus accommodation is also a suitable option for international students, who may be bringing family or dependents with them to university. <\/p>\n\n\n<div class=\"lazyblock-ehu-button-block-1JXUq8 wp-block-lazyblock-ehu-button-block\"><a class=\"ehu-buttons wp-block-button__link\" href=\"https:\/\/www.edgehill.ac.uk\/study\/accommodation\/international\/\">Explore accommodation advice for international students<span class=\"fa fa-arrow-right\"><\/span><\/a><\/div>\n\n\n<p>No matter where you choose to live, we&#8217;re here to support you. And wherever you choose, you&#8217;ll still be able to participate in university life on campus. As an Edge Hill student, you&#8217;ll have access to great <a href=\"https:\/\/www.edgehill.ac.uk\/study\/campus-and-facilities#campus-facilities\">facilities<\/a>, resources and <a href=\"https:\/\/www.edgehill.ac.uk\/study\/support-and-wellbeing\/student-support\/\">support services<\/a>.<\/p>\n\n\n<div class=\"lazyblock-ehu-button-block-Z4MPBm wp-block-lazyblock-ehu-button-block\"><a class=\"ehu-buttons wp-block-button__link\" href=\"https:\/\/www.edgehill.ac.uk\/study\/accommodation-draft\/living-off-campus\/\">Find out more about living off campus<span class=\"fa fa-arrow-right\"><\/span><\/a><\/div>\n<\/div>\n            <\/div>\n            <\/div>\n\n<div class=\"lazyblock-ehu-expanding-box-1qytyg wp-block-lazyblock-ehu-expanding-box\">            <div class=\"expander-wrap \">\n                <div class=\"expander__header\">\n                    <span class=\"expander__title\">Is private accommodation cheaper than university accommodation?<\/span>\n                    <button class=\"expander__btn\" aria-label=\"Toggle\"><span class=\"fa fa-chevron-down\"><\/span><\/button>\n                <\/div>\n                                <div class=\"expander__content\" style=\"display: none;\"><p><\/p>\n\n<p>Private accommodation can be competitively priced. However, at Edge Hill, some of our on campus halls start from as little as \u00a390 per week.<\/p>\n\n\n\n<p>And, because our accommodation is owned by the University and managed on-site, we\u2019re able to keep hall fees competitive. So you\u2019re getting the <a href=\"https:\/\/www.edgehill.ac.uk\/study\/accommodation#bestaccom\">best accommodation<\/a> for the lowest possible rate and with easy access to a bustling and supportive campus \u2013 win-win. <\/p>\n\n\n\n<p>Our rents are below the&nbsp;<a href=\"https:\/\/www.thecompleteuniversityguide.co.uk\/student-advice\/blog\/guide-to-student-accommodation\">national average<\/a>&nbsp;and we never implement big increases (in 2023 our rent increased by just 1.1% compared to a sector average increase of 14.6% (student accommodation costs report: Unipol and HEPI)).<\/p>\n\n\n<div class=\"lazyblock-ehu-button-block-10GHHt wp-block-lazyblock-ehu-button-block\"><a class=\"ehu-buttons wp-block-button__link\" href=\"https:\/\/www.edgehill.ac.uk\/study\/accommodation-draft\/applying-for-halls#hallfees\">Explore our hall fees<span class=\"fa fa-arrow-right\"><\/span><\/a><a class=\"ehu-buttons wp-block-button__link\" href=\"https:\/\/www.edgehill.ac.uk\/study\/accommodation\/compare-halls-of-residence\/\">Compare all our halls of residence<span class=\"fa fa-arrow-right\"><\/span><\/a><\/div>\n<\/div>\n            <\/div>\n            <\/div>\n\n<div class=\"lazyblock-ehu-expanding-box-1grxQ6 wp-block-lazyblock-ehu-expanding-box\">            <div class=\"expander-wrap \">\n                <div class=\"expander__header\">\n                    <span class=\"expander__title\">What other on campus accommodation do you offer?<\/span>\n                    <button class=\"expander__btn\" aria-label=\"Toggle\"><span class=\"fa fa-chevron-down\"><\/span><\/button>\n                <\/div>\n                                <div class=\"expander__content\" style=\"display: none;\"><p><\/p>\n\n<p>We offer a range of on campus accommodation options, meaning you\u2019re sure to find something that suits you. Please note that all our rooms are for single occupancy. <\/p>\n\n\n\n<p>This includes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.edgehill.ac.uk\/study\/accommodation\/palatine-court\/\">Palatine Court<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.edgehill.ac.uk\/study\/accommodation\/founders-east-and-founders-west\/\">Founders East and Founders West<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.edgehill.ac.uk\/study\/accommodation\/main-halls\/\">Main Halls<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.edgehill.ac.uk\/study\/accommodation\/forest-court\/\">Forest Court<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.edgehill.ac.uk\/study\/accommodation\/chancellors-court-and-chancellors-south\/\">Chancellors Court and Chancellors South<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.edgehill.ac.uk\/study\/accommodation\/graduates-court\/\">Graduates Court<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.edgehill.ac.uk\/study\/accommodation\/woodland-court\/\">Woodland Court<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.edgehill.ac.uk\/study\/accommodation\/central-halls\/\">Central Halls<\/a><\/li>\n<\/ul>\n\n\n<div class=\"lazyblock-ehu-button-block-1nMiQo wp-block-lazyblock-ehu-button-block\"><a class=\"ehu-buttons wp-block-button__link\" href=\"https:\/\/www.edgehill.ac.uk\/study\/accommodation\/compare-halls-of-residence\/\">Compare all our halls of residence<span class=\"fa fa-arrow-right\"><\/span><\/a><\/div>\n<\/div>\n            <\/div>\n            <\/div>\n\n\n<h2 class=\"wp-block-heading\">Who can I contact for more information?<\/h2>\n\n\n\n<p>Whatever stage of the application process you&#8217;re up to, we are here to help. The Accommodation Team are dedicated to answering all of your questions. They will help you with everything from making the big decisions to understanding the small print.<\/p>\n\n\n<div class=\"lazyblock-ehu-icon-panel-ZJcKUA wp-block-lazyblock-ehu-icon-panel\">            <div class=\"fa-icon-panel-outer\" style=\"justify-content:flex-start;\">\n                \n                                    <div class=\"fa-icon-panel-inner\">\n                        \n                                                    <a href=\"tel:01695657555\" class=\"fa-icon-linked\" rel=\"nofollow\" aria-label=\"Call us 01695 657555\">\n                                                \n                                                    <div class=\"fa-icon-panel fa-icon-panel-row\">\n                                                \n                            <div class=\"fa-icon-panel-icon\">\n                                <span aria-hidden=\"true\" class=\"fa-phone fa\"><\/span>\n                            <\/div>\n                            \n                                                            <div class=\"fa-icon-panel-content\">\n                                    <div class=\"fa-icon-panel-title\">\n                                        Call us                                    <\/div>\n                                    \n                                                                            <div class=\"fa-icon-panel-subtext\">\n                                            01695 657555                                        <\/div>\n                                                                        \n                                <\/div>\n                                                    \n                            <\/div>                             <\/a>\n                                            <\/div>\n                                    <div class=\"fa-icon-panel-inner\">\n                        \n                                                    <a href=\"mailto:accommodation@edgehill.ac.uk\" class=\"fa-icon-linked\" rel=\"nofollow\" aria-label=\"Email us accommodation@edgehill.ac.uk\">\n                                                \n                                                    <div class=\"fa-icon-panel fa-icon-panel-row\">\n                                                \n                            <div class=\"fa-icon-panel-icon\">\n                                <span aria-hidden=\"true\" class=\"fa-envelope fa\"><\/span>\n                            <\/div>\n                            \n                                                            <div class=\"fa-icon-panel-content\">\n                                    <div class=\"fa-icon-panel-title\">\n                                        Email us                                    <\/div>\n                                    \n                                                                            <div class=\"fa-icon-panel-subtext\">\n                                            accommodation@edgehill.ac.uk                                        <\/div>\n                                                                        \n                                <\/div>\n                                                    \n                            <\/div>                             <\/a>\n                                            <\/div>\n                            <\/div>\n        <\/div>","protected":false},"excerpt":{"rendered":"<p>Discover Edge Hill University students&#8217; FAQs about accommodation, from how to book a room to disability support. Read more.<\/p>\n","protected":false},"author":50,"featured_media":169671,"parent":8314,"menu_order":120,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"audience":[12,75],"topic":[12277],"content_type":[],"class_list":["post-104504","page","type-page","status-publish","has-post-thumbnail","hentry","audience-current-students","audience-prospective-undergraduate-students","topic-accommodation"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Accommodation FAQs | Accommodation | Edge Hill University<\/title>\n<meta name=\"description\" content=\"Discover Edge Hill University students&#039; FAQs about accommodation, from how to book a room to disability support. Read more.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.edgehill.ac.uk\/study\/accommodation\/accommodation-faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Undergraduate FAQs | Accommodation\" \/>\n<meta property=\"og:description\" content=\"Discover Edge Hill University students&#039; FAQs regarding accommodation, from how to book a room to disability support. 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